Returns & Refunds<\/p>\n<\/div>
At Nature Pet Center, we want you to be happy with your purchase. We understand that sometimes exchanges are necessary. Please see our return policy below for more information.<\/p>\n<\/div><\/div><\/div>
Choose a subject:<\/p>\n<\/div>
Products<\/a><\/p>\nAnimals<\/a><\/p>\nLiquidation Items<\/a><\/p>\nFish<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Products<\/p>\n<\/div><\/div><\/div>No cash refunds will be granted. <\/b> However, if you are not satisfied with a product you have purchased, you can exchange it for another product within 10 days of purchase with the original receipt.<\/span><\/p>\nThe product must be in its original condition and packaging, and you will be responsible for any price difference in the exchanged product.<\/p>\nGift Card Option:<\/b><\/span>If you are unable to find a suitable replacement for your purchase, we offer you an alternative solution. You can opt for <\/span>a gift card <\/a><\/b>of equivalent value, which can be used for future purchases in our stores. Our gift cards have no expiry date and can be used for any item available at Nature Pet Center.<\/span><\/p>\nDamaged or Defective Items: <\/b>If you receive a damaged or defective item, please notify our staff immediately or report it within 10 days of purchase. We will be happy to exchange the defective product for a new one of the same type, provided it is still in stock.<\/span><\/p>\nSpecial Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Animals<\/a><\/p>\nLiquidation Items<\/a><\/p>\nFish<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Products<\/p>\n<\/div><\/div><\/div>No cash refunds will be granted. <\/b> However, if you are not satisfied with a product you have purchased, you can exchange it for another product within 10 days of purchase with the original receipt.<\/span><\/p>\nThe product must be in its original condition and packaging, and you will be responsible for any price difference in the exchanged product.<\/p>\nGift Card Option:<\/b><\/span>If you are unable to find a suitable replacement for your purchase, we offer you an alternative solution. You can opt for <\/span>a gift card <\/a><\/b>of equivalent value, which can be used for future purchases in our stores. Our gift cards have no expiry date and can be used for any item available at Nature Pet Center.<\/span><\/p>\nDamaged or Defective Items: <\/b>If you receive a damaged or defective item, please notify our staff immediately or report it within 10 days of purchase. We will be happy to exchange the defective product for a new one of the same type, provided it is still in stock.<\/span><\/p>\nSpecial Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Liquidation Items<\/a><\/p>\nFish<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Products<\/p>\n<\/div><\/div><\/div>No cash refunds will be granted. <\/b> However, if you are not satisfied with a product you have purchased, you can exchange it for another product within 10 days of purchase with the original receipt.<\/span><\/p>\nThe product must be in its original condition and packaging, and you will be responsible for any price difference in the exchanged product.<\/p>\nGift Card Option:<\/b><\/span>If you are unable to find a suitable replacement for your purchase, we offer you an alternative solution. You can opt for <\/span>a gift card <\/a><\/b>of equivalent value, which can be used for future purchases in our stores. Our gift cards have no expiry date and can be used for any item available at Nature Pet Center.<\/span><\/p>\nDamaged or Defective Items: <\/b>If you receive a damaged or defective item, please notify our staff immediately or report it within 10 days of purchase. We will be happy to exchange the defective product for a new one of the same type, provided it is still in stock.<\/span><\/p>\nSpecial Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Fish<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Products<\/p>\n<\/div><\/div><\/div>No cash refunds will be granted. <\/b> However, if you are not satisfied with a product you have purchased, you can exchange it for another product within 10 days of purchase with the original receipt.<\/span><\/p>\nThe product must be in its original condition and packaging, and you will be responsible for any price difference in the exchanged product.<\/p>\nGift Card Option:<\/b><\/span>If you are unable to find a suitable replacement for your purchase, we offer you an alternative solution. You can opt for <\/span>a gift card <\/a><\/b>of equivalent value, which can be used for future purchases in our stores. Our gift cards have no expiry date and can be used for any item available at Nature Pet Center.<\/span><\/p>\nDamaged or Defective Items: <\/b>If you receive a damaged or defective item, please notify our staff immediately or report it within 10 days of purchase. We will be happy to exchange the defective product for a new one of the same type, provided it is still in stock.<\/span><\/p>\nSpecial Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Products<\/p>\n<\/div><\/div><\/div>
No cash refunds will be granted. <\/b> However, if you are not satisfied with a product you have purchased, you can exchange it for another product within 10 days of purchase with the original receipt.<\/span><\/p>\nThe product must be in its original condition and packaging, and you will be responsible for any price difference in the exchanged product.<\/p>\nGift Card Option:<\/b><\/span>If you are unable to find a suitable replacement for your purchase, we offer you an alternative solution. You can opt for <\/span>a gift card <\/a><\/b>of equivalent value, which can be used for future purchases in our stores. Our gift cards have no expiry date and can be used for any item available at Nature Pet Center.<\/span><\/p>\nDamaged or Defective Items: <\/b>If you receive a damaged or defective item, please notify our staff immediately or report it within 10 days of purchase. We will be happy to exchange the defective product for a new one of the same type, provided it is still in stock.<\/span><\/p>\nSpecial Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
The product must be in its original condition and packaging, and you will be responsible for any price difference in the exchanged product.<\/p>\n
Gift Card Option:<\/b><\/span>If you are unable to find a suitable replacement for your purchase, we offer you an alternative solution. You can opt for <\/span>a gift card <\/a><\/b>of equivalent value, which can be used for future purchases in our stores. Our gift cards have no expiry date and can be used for any item available at Nature Pet Center.<\/span><\/p>\nDamaged or Defective Items: <\/b>If you receive a damaged or defective item, please notify our staff immediately or report it within 10 days of purchase. We will be happy to exchange the defective product for a new one of the same type, provided it is still in stock.<\/span><\/p>\nSpecial Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Damaged or Defective Items: <\/b>If you receive a damaged or defective item, please notify our staff immediately or report it within 10 days of purchase. We will be happy to exchange the defective product for a new one of the same type, provided it is still in stock.<\/span><\/p>\nSpecial Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Special Cases:<\/b>In exceptional situations where the item is no longer available or cannot be exchanged due to circumstances beyond our control, we will work with you to find an appropriate solution, such as offering an exchange for another product of similar value.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Animals<\/p>\n<\/div><\/div><\/div>Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Animals<\/p>\n<\/div><\/div><\/div>
Final sale on all animals.\n<\/b>No refunds or exchanges will be granted. <\/span><\/p>\nPlease contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Please contact the store<\/a> directly for any issues.\n<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Items on Liquidations<\/p>\n<\/div><\/div><\/div>All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Items on Liquidations<\/p>\n<\/div><\/div><\/div>
All sales of items marked as “liquidation” are final.<\/b> <\/span>No refunds or exchanges will be granted.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>Fish<\/p>\n<\/div><\/div><\/div>Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Fish<\/p>\n<\/div><\/div><\/div>
Freshwater fish are guaranteed for 48 hours from the date of purchase. <\/b><\/span>To qualify for a replacement, you must bring with you:<\/span><\/p>\n\n\nPROOF OF PURCHASE (SALES RECEIPT);<\/span><\/li>\nTHE BODY OF THE FISH;<\/span><\/li>\nA WATER SAMPLE FROM YOUR AQUARIUM IN A SEPARATE CONTAINER.<\/span><\/li>\n<\/ol>\n\n\nThis warranty does not apply to marine, brackish water, invertebrate or amphibian fish.<\/span><\/li>\nThis warranty does not apply to final sales or incompatible species.<\/span><\/li>\nReplacement is limited to one (1) time only.<\/span><\/li>\nWe reserve the right to void any warranty due to negligence.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div>If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/comments?post=5460"}],"version-history":[{"count":22,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions"}],"predecessor-version":[{"id":8869,"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/pages\/5460\/revisions\/8869"}],"wp:attachment":[{"href":"https:\/\/naturepet.com\/en\/wp-json\/wp\/v2\/media?parent=5460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n
If you have any questions about our refund policy, please contact the store directly.<\/p>\n<\/div><\/div><\/div>